Listing status for vacations, holidays, and other absences

If you are unable to fulfill orders for any reason (for example, family emergency, inclement weather, going on holiday or vacation, and so on), you can change your Listings Status to Inactive. This will remove all of your listings from Amazon product detail pages and search results within one hour. If you have any Fulfillment by Amazon listings, they will remain active on Amazon. You can change your Listings Status for all of your listings, or just for specific marketplaces.

Important: You must process return requests and respond to messages from customers within 24 hours, even if your listings are set to Inactive. You can update your settings to receive return request emails with links to Authorize, Close, or Reply, and you can have Amazon automatically authorize return requests. Learn more about automating returns.

Note: Before changing the status of your listings, check for any pending orders, since these will not automatically be cancelled. You may want to set your listings status to Inactive prior to the date you will be away, since pending orders may take time to resolve.

You can still create and edit listings while your listings are Inactive. Additions and changes will be reflected on Amazon when you change your Listings Status back to Active.

When you are ready to sell again, change your Listings Status back to Active, and your listings will reappear within one hour.

Note: Any applicable monthly subscription fees will continue to be charged, even if the fees comes due while your listings are inactive.

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