Important: Failure to comply with FBA product preparation requirements, safety requirements, and product restrictions may result in the refusal of inventory at the Amazon fulfillment center, disposal or return of inventory, blocking of future shipments to the fulfillment center, or charging for preparation or for noncompliance at the fulfillment center. Share these requirements with your carrier or vendor to ensure that they fully understand these requirements.
The following requirements apply to all boxes shipped to Amazon fulfillment centers whether by small parcel delivery, less than truckload (LTL), or full truckload (FTL) shipping.
Approved dunnage
List of approved forms of dunnage:
-
Air pillows
-
Full sheets of paper
-
Polythene rolls
-
Newspaper
-
Thermocol sheets
Unapproved dunnage
List of unapproved forms of dunnage:
-
Shredded paper
-
Thermocol chips
-
Styrofoam peanuts
-
Crinkle wrap
To know how you can pack your shipment to an Amazon Fulfillment Center, see FBA Packing Video Tutorials.
For detailed boxes’ labeling, see the page Small Parcel Delivery to Amazon.
Physical Delivery Requirements
-
All shipments not delivered by small parcel carriers must be loaded on pallets.
-
Acceptable Pallets:
-
Use 1.0 m x 1.2 m, 4-way access, wooden pallets. If a single, large Unit cannot fit on a 1.0 m x 1.2 m pallet without overhanging the edges, use a pallet size and type that is suitable for the Unit.
-
Ship only on pallets that are in good condition.
-
Do not ship Units on pallets made of a weak material such as cardboard or particle board.
-
Broken and damaged pallets are not acceptable and may be rejected at the seller’s expense.
-
Ship Units on GMA Standard Grade B or higher pallets.
-
Ship food and grocery products on GMA 1A grade pallets. Pallets meeting the GMA grade 1A and 1B are acceptable for Grocery and Health & Beauty products only.
-
Do not ship Units on PECO pallets, which cannot be moved using a standard pallet jack.
-
Building Pallets:
-
The Units of each pallet must all belong to one Shipment ID.
-
Place shipping boxes that are intended to be sold together (such as a set) weighing more than 50 kg on a single pallet (one sellable Unit on each) or clamp them together.
-
Place a single, non-clampable shipping box or Unit (such as furniture) weighing more than 50 kg on its own pallet.
-
Pallets can be built up to a maximum of 1.6 metres high, including the pallet. Double-stacked pallets: 2.7 metres.
-
Regardless of the pallet option, pallets must not exceed 500 kg in gross weight including the weight of the pallet.
-
All pallets must be wrapped in plastic with a “do not break stretch wrap” or “do not break down” notification to the carrier.
-
The stretch-wrap must completely hold the product to the pallet to prevent shifting during transit. The use of clear stretch-wrap is preferred.
-
Wrapped pallets must have shipment labels placed on all four sides and on the outside of the stretch-wrap.
-
Palletized deliveries must be made on a vehicle that is able to reverse up to our loading bay door and allows access to the rear of the vehicle by powered industrial pallet trucks. This should be at least a 7.5t vehicle or greater with a reinforced floor.
For detailed pallet, pallet label and vehicle requirements, see Arranging for a Truckload Delivery to Amazon (FTL/LTL).
Note:
-
We cannot accept packages that are handed in at the reception.
-
Private domestic vehicles are not allowed to make deliveries to Amazon's fulfillment centers. To avoid disappointment, we strongly recommend that you use a reputable carrier company to deliver deliveries on your behalf.