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This article applies to selling in: Egypt

Guidelines for food and beverages

Note: This material is for informational purposes only. It is not intended as legal advice. We encourage you to consult your legal counsel if you have questions about the laws and regulations concerning your products

Selling grocery products on Amazon

To send food and beverage products to be fulfilled through FBA, you must first verify that you fulfill all the requirements to sell in the Grocery category. For more information, visit EG Seller Central page.

Food and food products are subject to many regulations in Egypt . Egypt food regulations in particular aim at establishing and controlling high quality standards for food and food product hygiene, animal health and welfare, plant health, and preventing the risk of contamination from external substances. Egypt food regulations include, among other, the following:

  • Specifying rules on appropriate labelling for food products. Product labelling is often required to be in Arabic
  • Establishing mandatory refund and recycling schemes for beverage packaging in Egypt.

For more information about food safety regulations in Egypt Marketplace, see the following links:

FBA product restrictions

  • Items must comply with Egypt food safety & labelling requirements.
  • Temperature-sensitive products must be able to withstand a minimum temperature of 10°C and a maximum temperature of 30°C for the duration of the product’s shelf life, without adversely affecting product quality. Carton markings must not include storage temperature requirements unless expressed explicitly as a range from 10°C to 30°C (during transport the products are exposed to normal outdoor temperatures).
  • Items consisting of or containing chocolate or other ingredients which may melt will be rejected if delivered between May 1 and October 15. Sellers are responsible for all inventory monitoring. All chocolates must be removed before May 1. Failure to do so may result in the disposal of products without compensation. Please note it can take up to 3 weeks for the removal process to complete.
  • Expiry-dated products are allowed for FBA as long as the perishable food and beverage items have a minimum remaining shelf life at the point of receipt into the fulfilment center of 90 days. Units that are within 50 days of the expiry date will be removed for disposal by Amazon with no reimbursement to you. For all other non-food and beverage items with an expiry date, the remaining shelf life must be greater than 18 months at the point of receipt.
  • All expiry dates must be the same across a single SKU in the same FBA inbound shipment.
  • All products containing alcohol are prohibited from FBA. For more information, please contact Egypt Selling Partner Support.

Before you send in any perishable items with an expiration date to an Amazon fulfillment center, you must:

  1. Flag the ASINs on Seller Central with the "is-expiry-dated-product" attribute. For instructions on how to flag your ASINs before shipment, visit this page.

  2. Label each unit prior to sending your consignment. For useful short clips outlining labeling instructions for expiry-dated products, visit this page.

All Grocery sellers must:

  • Label each individual unit with a FBA product label.
  • Place the FBA labels on top of the original barcode.
  • Ensure the expiration date isn't covered by the label. In case the expiration date is covered, print the expiration date and place it on the product.
  • Ensure the expiration date is readable on the box, or packaging for bundles, sets, and baskets.
Note: Sellers can opt for Amazon's Label Service, where we label your products at the fulfillment center for a per-unit fee.

Packaging requirements

There are specific requirements for sellers sending liquids and glass products.

Once your units have been packaged and labelled, sellers must add FBA delivery labels to the outer package, as with any regular FBA consignments. Also, packages must be clearly marked as “food”.

Organic certification

To sell organic products, you must carry a valid, in-date organic certification in accordance with the guidelines of the Egyptian Organization for Standard and Quality. You must also adhere to the following product listing guidelines:

  • The item_name attribute (in the inventory file template or in the Add a Product tool) must include the word "Organic".
  • The specialty attribute (in the inventory file template or in the Add a Product tool) must be set to "Organic".
  • Each product must be listed on the delivery note individually with its respective quantity clearly indicated.
  • Delivery notes must be labeled in accordance with applicable legal requirements.

Customer return policy

Customers are able to return food and beverage products as per the terms of the Amazon Business Agreement. If the returned products are in pristine condition and still within the minimum remaining shelf life of 105 days, they will simply go back on sale. However, if the product is damaged, it will be marked as "unfulfillable" in your FBA inventory. Then, you can create a removal order for the product to be returned to you or disposed of at the fulfillment center at your own expense for a per-unit fee.

Delivery notes

  • Deliveries containing food must be clearly marked as "food" on the outer packaging.
  • Food and non-food items (including personal care and hygiene items) may not be delivered together on a pallet.
  • The product temperature at delivery may not exceed 30°C.
  • Single-use deposit containers are not allowed.

Please note that we may particularly refuse shipments in the following cases:

  • Leaking liquid or other leaking substance
  • Visible damage on the packaging
  • Damaged seal
  • Bad or foul smell
  • Signs of pest or insect infestation
  • Contaminated packaging
Important: Amazon reserves the right to refuse or dispose of any shipment or inventory if any food units are not sent in accordance with our Business Solutions Agreement or the guidelines. Amazon reserves the right to dispose of your products without reimbursement to you.

Guidelines for Food & Beverages

  • Labelling of pre-packaged food products 2729/2006
  • Labels of food products intended for medical purposes 2247/2005
  • Guidelines for food rich in protein 2730/2007
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