You will see a warning at the top of the Manage Deals page, if any of your Deals become suppressed. Click View these Deals link in the warning to locate the Deals that require your attention. You can also find your suppressed Deals by filtering the Status filter to Needs Attention and click Edit to open the Deal and view the specific changes that are needed. Within the Product Details and Pricing section of your Deal, you’ll find the fields outlined in red or a warning icon indicating the specific error. Click on the icon to get a brief description of the error.
Note: These errors must be resolved 25 hours before the scheduled start time of the Deal to avoid cancellation.
|Available Inventory Error||The available inventory (total number of units available for the SKU) for the deal is less than the quantity for deal.||Increase the quantity of the SKU to meet the quantity for the deal. You can do this by updating the quantity in Manage Inventory or by sending more units to the Fulfillment Center.|
|Deal Price Error||Deal price is higher than the Maximum deal price.
Note: The Maximum deal price takes into consideration the lowest price from any seller with an offer on the product in New condition.
|Reduce your Deal price so that it meets or is lower than the Maximum deal price.|
|Quantity for Deal Error||Quantity for Deal is lower than the Minimum deal quantity.
Note: The available inventory must also meet or exceed the Minimum deal quantity. If you increase the Quantity for Deal to 15 but your available inventory is only 10, you will also need to increase your available inventory by sending more units to the Fulfillment Center.
|Increase the Quantity for Deal so that it meets or exceeds the Minimum deal quantity.|
Deal is active but can’t find it in Amazon Stores.
The category of the ASIN or parent ASIN will also be the category that the Deal will surface in on Today’s Deals. If your Deal shows up under the Everything Else department, the category of the ASIN(s) and/or parent ASIN participating in the deal could be invalid or missing.
Note: Category changes may take up to 24 hours to reflect on the Product Detail page.
In some cases, deals with variations may continue to run even when certain child variations fail to meet the Deal criteria. This would result in only the eligible ASINs participating in the deal while the ineligible ASINs become suppressed. However, if too many variations are suppressed then it could result in the entire Deal becoming suppressed or canceled. If you find that not all variations are showing up in your Deal, follow these steps:
Running a Deal does not guarantee that you will win the Buy Box.