Fulfillment by Amazon (FBA)

Welcome to the Fulfillment by Amazon (FBA) online manual. The online manual is divided into five sections that can be accessed through the five tabs above from any page within the FBA help manual. Below is an overview of Amazon's fulfillment services accessible through FBA. On this page you will find:

• How FBA Works
• Next steps for FBA registration

What is Fulfillment by Amazon?

Fulfillment by Amazon (FBA) helps you to increase both your domestic and global online sales by giving you access to Amazon’s world-class fulfillment resources.

What is Fulfillment by Amazon?

The benefits of using FBA include:

• Increase your sales: When you join FBA, your offers become more visible and more competitive. When the offerings are launched in your region, your products qualify for Amazon Prime, FREE Delivery (for eligible products) and many other benefits which help drive your sales and make you more competitive.
• Benefit from Amazon's 24/7 customer service: With FBA, Amazon's acclaimed 24/7 customer service is available in the local language of all the Amazon Marketplaces you are selling in.
• Fulfill orders from other channels: FBA can fulfill your orders from other sales channels using your inventory stored at an Amazon fulfillment center. You manage your inventory through a simple online user interface and can direct us to return the inventory at any time.
• Keep selling even when you take a break: Thanks to the FBA holiday settings, you can carry on selling even you are on holiday!
• And More: Your customers also benefit from a growing assortment of other benefits, such as gift wrapping and an up-to-the-minute countdown for One Day Delivery.

Getting started with FBA

When you sign up to sell on Amazon you are automatically registered for FBA. Start listing your products by choosing FBA as your shipping method. You can also convert existing inventory to FBA.

How to create a new offer using FBA

When you add a new product, select "Amazon will dispatch and provide customer service" on the product offer details page for Fulfilment Channel under Offer. This is all that is required to begin shipping the product using FBA.

For more information on how to create a new offer, see Add one product at a time.

How to convert an existing offer to FBA

When you sign up to sell on Amazon you are automatically registered for FBA. Start listing your products by choosing FBA as your shipping method. You can also convert existing inventory to FBA.

1. On the Manage Inventory page, select the products you want to sell through FBA.
2. Select Change to Fulfilled by Amazon from the Actions pull-down menu.
3. If you want to continue creating your shipment, click Convert & Send Inventory. If you want to keep adding inventory before creating your shipment, click Convert only.

For more information on changing your listings to FBA, please see the video below. (Some features mentioned in the video may not be available in your region).