Remove inventory (overview)
When you want to remove your inventory from an Amazon fulfillment center, you have to submit a removal order. You can use removal orders to mEG anage excess inventory, including inventory that is:
- Slow moving
- Not suitable for resale (unsellable inventory)
- Soon to be subject to a long-term storage fee
You can request that inventory you have stored in Amazon's fulfillment centers be returned or disposed of by using one of the following methods:
- See Remove inventory from fulfillment centers to remove any amount of inventory at any time.
- See Remove inventory automatically to enable automatic removals for unsellable inventory or inventory subject to long-term storage fees (to the extent that this has been made available in your region).
- See Remove inventory in bulk to use inventory files to request the removal of a list of inventory that you provide in a spreadsheet.
Removal fees are charged per item removed.
Removal order process
We process removal orders in 10-14 business days. During the holiday season and peak removal periods, processing may take 30 days or more.
Fulfillable inventory is available for purchase until we remove it. If you don't want it available for sale, close your listing. See "Close a listing" in List products for Fulfillment by Amazon.
We cannot remove inventory in the following cases:
- It is already scheduled for removal.
- It is being processed for a pending customer order.
- It is being shipped to another fulfillment center.
Removal Order Restrictions
Removal order returns cannot be:
- Dispatched to another fulfillment center,
- Used to fill customer orders.
For items classified as hazardous materials, only those that are in a condition for customer use can be returned. All damaged items, including damaged packaging should not be returned. Likewise, any item that has a recall against it or has old Dangerous Preparation Directive (DPD) markings will also not be returned.
Currently, we are able to ship to domestic addresses only. Once we deliver your shipment to a domestic address, you will need to work with a freight forwarder of your preference to return it to an international address.
Removal order packing and shipping
When you request that inventory be returned to you, it is packed at the fulfillment center and shipped to the address you specify. It may be shipped in multiple shipments and from multiple carriers if the items are located in different fulfillment centers.
Inventory that was shipped to the fulfillment center in case packs is returned as individual items and packed in boxes or pallets as appropriate to the shipment.
Canceled removal orders
We may cancel a removal order once it is submitted, if the inventory isn't available for removal. For example, it may be part of a pending customer order.
If we cancel a removal order, submit another request. If we cancel the second request, contact Seller Support.
If you want to cancel a removal order that you submitted, see Remove inventory from a fulfillment center.
