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This article applies to selling in: Egypt

Track your shipment (Shipping Queue)

Shipment status

The Shipments tab displays all of your shipments to Amazon's fulfillment centers, links to the corresponding shipping plans, and the status of each shipment.

You can see a detailed summary of your shipment by downloading the SKU list. For more information, see SKU List.

To receive email notifications when shipments are in Checked-in, Receiving, or Received In Full status:

  1. Point to Settings and click Notification Preferences.
  2. Locate Inbound Shipment Notifications and click Enabled. To stop receiving inbound shipment notifications, click Disabled.
  3. Click Update at the bottom of the page.

Shipment events tab

The Shipment events tab on the Shipment Summary page provides step-by-step updates about shipments from creation to closing, giving you better visibility into the status of your inventory. Here are descriptions of each status and its requirements:

  1. Shipment created: Your shipment has been created. This status includes two steps:
    • Ready to ship: All shipment details have been completed, units and boxes have been labeled, and your inventory is ready to hand off to the carrier.
      Note: Your shipment status automatically updates to Ready to ship after you print box labels for your small parcel shipments or pallet labels for your pallet shipments.
    • Shipped: The carrier has picked up your shipment, or you have dropped it off with the carrier.
      Note: The Mark as shipped button has been removed because we now use tracking information to accurately update your shipment status. If you’re using an Amazon-partnered carrier, your shipment status updates to Shipped when the carrier picks it up. If you’re using a non-partnered carrier, your shipment status updates to Shipped once you’ve entered valid tracking information in the Track shipment tab of the Shipment summary page or the Tracking details step of the Send to Amazon workflow.

Note: If you are using an Amazon-partnered carrier, your shipment will enter Shipped status when the carrier picks it up. If you are not using an Amazon-partnered carrier, your shipment will enter Shipped status when you mark it as Shipped on the Summary page.
  • Generate bill of lading (BOL): This status applies only to less than truckload (LTL) and full truckload (FTL) shipments sent with a partnered carrier. The carrier issues a BOL to acknowledge your agreement to tender your shipment. BOLs are needed to enable quick freight verification on delivery to the fulfillment center. For LTL and FTL shipments sent with a partnered carrier, a BOL will be generated no later than 8 a.m. local time on the day of pickup and will be emailed to the address you listed as the Contact person for the shipment.
  • Pick up: This status applies to LTL and FTL shipments sent with a partnered carrier and indicates that the carrier has picked up the shipment. Be sure to give the BOL to the carrier during pickup. If the carrier is late, contact the carrier directly using information on the BOL. For other issues, contact Seller Support .
  • Drop off: This status applies only to LTL and FTL shipments sent from China. Either you or your carrier drop off your shipment at the Amazon loading point in China.
  • In transit: Amazon has received information from the carrier that your shipment is on its way. If you're shipping with an Amazon-partnered carrier, tracking information will be updated automatically and you will see a map on the Shipment events tab showing the last updated location of your shipment. The map tracks the location of the first box picked up in your small-parcel shipment or the first pallet picked up in your LTL or FTL shipment.

    For LTL and FTL shipments sent with a partnered carrier, you'll see the fulfillment center dock appointment date. If you’re not using a partnered carrier, make sure your carrier schedules a delivery appointment with the fulfillment center.

  • Delivered: Amazon has received information from the carrier that your shipment was delivered to the fulfillment center facility yard but that the fulfillment center has not checked it in yet.
    Important: For small-parcel shipments, it can take up to four days for your shipment to move to Checked in status from your scheduled delivery date. For LTL and FTL shipments, it can take up to 10 days. During peak times, it may take longer.
  • On occasion, a shipment that has been delivered to the fulfillment center will not display as Delivered. This can occur because of information between the carrier and the fulfillment center not syncing.
  • Checked in: The trailer your shipment is on has been moved from the facility yard to the dock door and is ready to be unloaded. Checked-in inventory has not yet been through the receiving process.
    Important: For small-parcel shipments, it can take up to two days for small parcel shipments to move from Checked in status to Receiving status. For LTL and FTL shipments, it can take up to nine days. During peak times, it may take longer.
  • Receiving: Amazon has started scanning your shipment ID labels. Units are available for sale as soon as they are received. However, because units may be sent to other fulfillment centers closer to customers, it can take up to 14 days for received units to be available for immediate shipping.
  • The date that your shipment becomes eligible for investigation will be shown after all your boxes have been checked in. On or after this date, if there is any issue with your shipment, it will be eligible for investigation. For more information, visit How Amazon receives and stores your inventory and Received inventory report.
    Note: Not adhering to Amazon's packaging, prep, or shipping requirements may delay receiving. For more information, see Packaging and prep requirements, Shipping and routing requirements.

Monitor plans and shipments

Shipments

The Shipments tab displays all of your shipments to Amazon's fulfillment centers, as well as their corresponding plans, their destination, and the status of each shipment.

To review or edit a shipment, click Track shipment, View shipment, or Work on shipment. If there are problems with your shipment, you will be notified on the Shipping Queue page. See Inbound Performance Feedback for more information.

Shipping plans

The Shipping Plans tab displays all of your shipping plans, the plan IDs, and the status of each. You can filter by Status and Last updated fields and see both shipped and received items for the plan.

To view past shipments, click View shipping plan. Click Work on shipping plan to view shipments with a status of Working.

Pack list

Click Download pack list on each shipment row in the Shipments tab for a detailed summary of a specific inventory shipment to an Amazon fulfillment center, including shipment-level details such as the shipment name and the ship-to address, as well as the SKUs included in that shipment.

Field definitions

Download heading Description Example
Shipment ID Encrypted Amazon shipment ID FBAPMK5M
Name The name of your shipment FBA_DSCP_1
Plan name/ID Encrypted Amazon plan id for your shipping plan PLN1HN2F
Ship To The destination address of your shipment

Total SKUs The number of products in your shipment 4
Total Units The total number of units in your shipment 48
shipment-total-cases The total number of cases in your shipment (displayed in Case-Packed shipments only) 48
Merchant SKU Merchant stock-keeping units (SKUs) are unique blocks of letters or numbers that identify your products. AB-RED-8675309
Title The title of your product Toysmith Nonstick Bakeware Set
ASIN Amazon standard identification numbers (ASINs) are unique blocks of 10 letters or numbers that identify products. ASINs are assigned by Amazon. You can find the ASIN on the product detail page. B003ZYF3LO
FNSKU Fulfillment network stock-keeping units (FNSKUs) are unique identifiers assigned by Amazon to products stored in and fulfilled from Amazon fulfillment centers. X00000E5TX
external-id UPC, EAN or ISBN for your product EAN : 0711219805304 or ISBN : 1565125645
Condition The condition of your product. New or Used-Good
Units per Case The number of units of the product per case (displayed in case-packed shipments only) 1
Number of Cases The number of cases of the product in your shipment (displayed in case-packed shipments only) 1
Shipped The total number of units of your product in your shipment 12

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