Enrolling product to be FSA/HSA eligible through Amazon
Hi @Veronica_Amazon@Michelle_Amazon,
I am trying to get my products eligible for FSA/HSA. I tried submitted the applicable form to seller support. This has been over a month ago and I have not received any useful update. I just get an automated response from seller support whenever I ask for an update.
Could you help me take a look at it?
Case ID: 14548172091
Enrolling product to be FSA/HSA eligible through Amazon
Hi @Veronica_Amazon@Michelle_Amazon,
I am trying to get my products eligible for FSA/HSA. I tried submitted the applicable form to seller support. This has been over a month ago and I have not received any useful update. I just get an automated response from seller support whenever I ask for an update.
Could you help me take a look at it?
Case ID: 14548172091
2 replies
Cooper_Amazon
Good Evening @Seller_6JZKJM2QuTkr7, I wanted to follow up with you regarding your concern over your FSA/HSA eligibility. I can assure you it is still being reviewed by the appropriate team and we do apologize that it has taken some time to get a response. I do see the case is moving along and their should be an update within the next few business days. Please continue to monitor Case ID 14548172091, your Performance Notifications and/or emails. Thank you for your continued patience and have a wonderful rest of the week. Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_6JZKJM2QuTkr7, thank you for your patience on CASE ID 14548172091. I did see new information on the technical ticket associated with your case and believe that Selling Partner Support should provide you with an update in about 2-3 business days. Please let me know if you do not hear from them by Friday February 23rd and I'd be happy to follow up with them. Hope you are having a great week. Sincerely, Cooper_Amazon
