Is it legit for a buyer to mention a competitor's link in the review of product?
I received a review where the buyer mentioned a competitor's product link, saying it is more authentic. Is this allowed under Amazon’s review policies? How should I handle this situation? Any advice would be appreciated!
Is it legit for a buyer to mention a competitor's link in the review of product?
I received a review where the buyer mentioned a competitor's product link, saying it is more authentic. Is this allowed under Amazon’s review policies? How should I handle this situation? Any advice would be appreciated!
1 reply
Michelle_Amazon
Hello @Seller_kTRyCRwqh9jm3,
Thanks for reaching out. If you have not done so yet, please report this to the Communities Team by reporting this product review in this help page, which also explains what is not allowed.
At the bottom you will see the following instructions:
How to report violations
Use the "Report" link near the content that you want to report.
If someone offers you compensation to create, edit, or remove a review, report it using the Report Review Compensation form.
After we receive your report, we'll investigate and take appropriate action.
To find more information about the Amazon Community and how to contact us, follow these steps:
Visit Customer Service.
Select Help with something else (if this button is displayed).
Select Something else.
Select Amazon Community.
Select the most appropriate option from the list of Amazon Community features.
Once you submit this information, if it's been more than 10 days and you are not seeing any action being taken, please provide me with your Complaint ID so I can take a look. If you already have a complaint ID and it has been more than 10 days, please provide me with the Complaint ID.
Regards,
Michelle