INFORM Bank Account Verification Problem （ No Verification Entry）
Hey Guys,There is a new INFORM Consumers Act and I have green check marks on all the categories required however there isn't a check mark for the 'Bank Account Verification' one for some reason..It says my account is at risk of deactivation and its asking me to click on the 'Bank Account Verification' link and when I do it leads me to the 'Deposit Methods' page and there is nothing on the page that allows me to update anything. I just received the email on August 23rd. Before that, there was no email prompting that I needed to do the verification of this bill.I asked the relevant support team and uploaded the relevant screenshots, but there is no news so far.During this period, due to the inaccuracy of some information of the previous deposit method, I updated this information, but it is still the same account. I don't know if my move will have a bad impact on the path development of the verification entrance? The email prompts me that if I don't complete the relevant verification within 10 days, I will deactivate my store. But there is still no verification entrance. What should I do?
INFORM Bank Account Verification Problem （ No Verification Entry）
Hey Guys,There is a new INFORM Consumers Act and I have green check marks on all the categories required however there isn't a check mark for the 'Bank Account Verification' one for some reason..It says my account is at risk of deactivation and its asking me to click on the 'Bank Account Verification' link and when I do it leads me to the 'Deposit Methods' page and there is nothing on the page that allows me to update anything. I just received the email on August 23rd. Before that, there was no email prompting that I needed to do the verification of this bill.I asked the relevant support team and uploaded the relevant screenshots, but there is no news so far.During this period, due to the inaccuracy of some information of the previous deposit method, I updated this information, but it is still the same account. I don't know if my move will have a bad impact on the path development of the verification entrance? The email prompts me that if I don't complete the relevant verification within 10 days, I will deactivate my store. But there is still no verification entrance. What should I do?
5 replies
Atlas_Amazon
Hello @Hiherbs
Thank you for the information you have provided. I understand you are encountering an error when attempting to complete the verification. We understand how frustrating this can be.
My goal is to provide you assistance. Based off the detail, we will be unable to assist in this space. We have gone ahead and provided your information to the appropriate team for further review.
If you encounter any additional issues or have any new details to update, continue to refer here so we can provide guidance.
Your friend,
Atlas
Seller_CCC8SLpaCyP85
Been having the same issue for about 35 days now. Called in multiple times and they said they're aware of it and working on it if that helps any.
Seller_EcFYsqdvidcaX
I literally have the same issue, removed the bank account and added it again, to find out the verify button is missing. My account is currently deactivated. Been 15 days now. Was told the issue is forwarded to seller performance team.
Seller_CZUyxSVvuu8vw
i have all check marked and verified for INFORM consumers but still more than a month still my account is suspended and seller support not able to help. what should i do?
