Ground Advantage Labels not printing correctly
Just within the past two weeks, often but not every time, when purchasing a USPS Ground Advantage label via Amazon, the highlighted preferred Amazon shipping method is Ground Advantage, we choose that, but when the label prints, it is not printing correctly. Instead of the G in the upper left corner, there is a box with an X, which is what usually shows for Media Mail Or Bulk Printed Matter, there is NO lettering on the label for Ground Advantage. There is tracking, the package is usually delivered in normal time, but the label is incorrect. What the heck is this???
Ground Advantage Labels not printing correctly
Just within the past two weeks, often but not every time, when purchasing a USPS Ground Advantage label via Amazon, the highlighted preferred Amazon shipping method is Ground Advantage, we choose that, but when the label prints, it is not printing correctly. Instead of the G in the upper left corner, there is a box with an X, which is what usually shows for Media Mail Or Bulk Printed Matter, there is NO lettering on the label for Ground Advantage. There is tracking, the package is usually delivered in normal time, but the label is incorrect. What the heck is this???
0 replies
Seller_4DpQDWSZanzXn
I am having the same problem and the post office is giving crap about it. They tell me they are media mail labels. when i tell them they are amazon labels they deny that. yesterday one of the postal employees told me it looked like fraudulent label. this is a problem that should be fixed asap... why is the G not printing like all my other labels i print from usps site?
Seller_gMwDQckXc4P4b
If you click 'Label print orientation' (this link is just above the 'weight' and 'confirmation' buttons), and choose the first choice, '4 in x 6 in PNG Default', the Ground Advantage label will be printed correctly with the big 'G" in the upper left corner. The 8.5x11 PDF format just did not work with the Ground Advantage labels.
Christine_Amazon
Hello @Seller_rARloU7rTPqWd
This is Christine from Amazon Forums.
I would like to know if the issue persists ?
I will be waiting for your reply.
Christine.